Research Article |
Factors Swaying Inspiration of Employees Performance in the Insurance Companies of Bangladesh: A Comparative Analysis Between Demographic Forces and Components of Organizational Commitment
Author(s) : Serena Aktar
Publisher : FOREX Publication
Published : 24 August 2021
e-ISSN : 2347-4696
Page(s) : 293-301
Abstract
The purpose of this study is to identify and examine the most inspirational factor of employees’ performance in the perception of employees in the insurance companies of Bangladesh.
This empirical study has been conducted through an explanatory survey design. A survey with a structured questionnaire has been conducted for collecting primary data. A convenient random sampling technique was used to collect primary data for examining the relationship between the dependent and independent variables. It means the relationship between the three components of organizational commitment and inspiration of employees’ performance; demographic factors and inspiration of employees’ performance in the insurance companies of Bangladesh. A total number of 400 structured questionnaires were distributed and received back with properly filled 378 questionnaires that were statistically used for analysis. The statistical software SPSS (IBM 26) has been used for input and processing raw data into hypothetical final results. Descriptive statistics, binary correlation, multiple regression analysis, and lastly One-Way-ANOVA have been used step by step to test the hypothetical research results.
The results of this study indicated that a strong positive relationship exists between the educational ability & experience of respondents from demographic factors and inspiration of employees’ performance; continuance commitment of the respondents from components of organizational commitment and inspiration of employees’ performance in insurance companies of Bangladesh. It is suggested in this research that the organization should pay attention to continuance committed employees having a high level of education and experience.
Keywords: Demographic factors
, Components of organizational commitment
, Employees performance
, Insurance companies
Serena Aktar, Department of Business Administration, Northern University, Dhaka, Bangladesh ; Email: serene7868@gmail.com
[1] Amarasena, T.S.M, Ajward, A.R. Haque, A.K.M.A. (2015). The effects of demographic factors on job satisfaction of university faculty members in Sri Lanka. International Journal of Academic Research and Reflection, 3(4), 89-106. [Cross Ref]
[2] Akova, O., Cetin, G. Cifci, I. (2015). The relation between demographic factors and the turnover intention in pre-opening hotel businesses. Procedia – Social and Behavioural Sciences, 207, 377-384. [Cross Ref]
[3] Akpa, V.O, Asikhia, O.U. (2016). Effects of demographic factors on employees’ intention to leave in selected private universities in Southwest, Nigeria. The international Journal of Business & Management, 4(10), 322-330.
[4] Brown, E. A., Arendtb, S. W., Bosselmanc, R. H. (2014). Hospitality management graduates’ perceptions of career factor importance and career factor experience. International Journal of Hospitality Management, 27, 58-67. [Cross Ref]
[5] Weberova, D., Hitka, M. Lizbetinova, L. (2017). Age and gender motivating differences of slovak workers. International Review of Management and Marketing, 7(1), 505-513.
[6] Allen, N. J., Meyer, J. P., (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63 (1), 1-18. [Cross Ref]
[7] Turner, B. A. Chelladurai, P. (2005). Organizational and occupational commitment, intention to leave and perceived performance of intercollegiate coaches. Journal of Sport Management, 19 (2), 193-211. [Cross Ref]
[8] Cohen, A., (2003). Multiple Commitments in the Workplace. Mahwah. NJ: Lawrence Erlbaum.
[9] Meyer, J. P. Allen, N. J. (1997). Commitment in the workplace: Theory, Research, And Application. Sage Publications, Inc.
[10] Meyer, J. P., Allen, N. J. Smith, C. A. (1993). Commitment to organizations and occupations: extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538-551. [Cross Ref]
[11] Meyer, J. P., Stanley D. J., Herscovitch, L. Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20-52. [Cross Ref]
[12] Ajila, C. Awonusi, A. (2004). Influence of rewards on workers performance in an organization. Journal of Social Science, 8(1), 7-12. [Cross Ref]
[13] Richard, P., Devinney, T., Yip, G Johnson, G. (2009). Measuring organizational performance: towards methodological best practice. Journal of Management. [Cross Ref]
[14] Akintayo D.I. (2010). Work-Family Role Conflict and Organizational Commitment Among Industrial Workers in Nigeria. Journal of Psychology and Counselling, 2(1), 1-8.
[15] Tumwesigye, G. (2010). The relationship between perceived organizational support and turnover intentions in a developing country: the mediating role of organizational commitment. African Journal of Business Management, 4(6), 942-952.
[16] Hunjra, A.I., Ali, M.A., Chani, M.I, Khan, H. Rehman, K. (2010). Employee voice and intent to leave: an empirical evidence of pakistani banking sector. African Journal of Business Management, 4(14), 3056-3061.
[17] Schmidt, R. (1990). The Role of consciousness in second language learning. Applied Linguistics, 11, 129-158.
[18] Shultz, K. S. Adam, G. A. (2007). Aging and work in the 21st century. New Jersey: Routledge Publisher.
[19] Smedley, K. Whitten, H. (2006). Age Matters, employing, motivating and managing older employees. United Kingdom: Gower Publisher. [Cross Ref]
[20] Darwin, R. J. (2014). Age diversity and its impact on employee performance in Singapore. International Journal of Research and Development in Technology and Management Science, 211(5), 79-98.
[21] Azim, M. T., Haque, M. M. Chowdhury, A. (2013). Gender, marital status and job satisfaction: an empirical study. International Review of Management and Business Research, 2(2), 488-498.
[22] Yutaka, U. Ohzono, Y. (2013). Differences in work values by gender, marital status and generation: an analysis of data collected from working persons survey 2010. International Journal of Human Resource Studies, 3, 2. [Cross Ref]
[23] Chughtai, A. A., Zafar, S. (2006). Antecedents and consequences of organizational commitment among pa-kistani university teachers. Applied HRM Research, 11(1), 39-64.
[24] Irefin, P. Mechanic, M. A. (2014). Effect of employee commitment on organizational performance in coca cola Nigeria limited Maiduguri, Borno state. Journal of Humanities and Social Science, 19(3), 33-41. [Cross Ref]
[25] Dost, M. K. B. Ahmed, D. Z. (2011). Impact of employee commitment on organizational performance. Arabian Journal of Business and Management Review, 1(3), 87-98.
[26] Ali, I., Rehman, K., Ali S.I., Yousaf, J. Zia, M. (2010). Corporate social responsibility influences, employee commitment and organizational performance. African Journal of Business Management, 4(12), 2796-2801.
[27] McGregor, D. (1960). The Human Side of Enterprise. New York: McGraw-Hill.
[28] Likert, R. L. (1961). The Human Organization. New York: McGraw-Hill.
[29] Argyris, C. (1964). Integrating the individual and the organization. New York: Wiley.
[30] Schneider, B., Hanges, P. J., Smith, D. B., Salvaggio, A. N. (2003). Which comes first: Employee attitudes or organizational financial and market performance? Journal of Applied Psychology, 88, 836-851. [Cross Ref]
[31] Dessler, G. (2011). Human Resource management. Prentice-Hall, USA.
[32] Kristof-Brown, A., Zimmerman, R. Johnson, E.C. (2005). Consequences of individuals‟ fit at work: A meta-analysis of person–job, person–organization, person–group, and person–supervisor fit. Personnel Psychology, 58(2), 281-342. [Cross Ref]
[33] Al Ahmadi, H. (2009). Factors affecting performance of hospital nurses in Riyadh Region, Saudi Arabia. International Journal Health Care Quality Assurance, 22(1), 40-54. [Cross Ref]
[34] Nabukeera, M., Ali B. Raja, N.B. (2015). Performance evaluation of public service institutions (CQS) Framework. World Journal of Social Science, 2(1), 1-25. [Cross Ref]
[35] Weiner, N.O. (1993). The harmony of the soul: mental health and moral virtue reconsidered. Albany, NY: State University of New York Press.
[36] Chapman, J.W., Galston, W.A. (1992). Virtue. New York: New York University Press.
[37] Dent, N. (1984). The Moral Psychology of the Virtues. New York: Cambridge University Press.
[38] MacIntyre, A. (1984). After Virtue: A Study in Moral Theory. Notre Dame, IN: University of Notre Dame Press. [Cross Ref]
[39] Khan, H., Razi, A., Ali, S.A. Asghar, A. (2013). A study on relationship between organizational job commitment, and its determinants among CSRS and managerial level employees of pakistan (Telecommunication Sector). Interdisciplinary Journal Contemporary Research, 3(11), 269-284.
[40] Cronbach, L. J. (1970). Essentials of psychological testing (3rd ed.). New York: Harper & Row.
[41] Nunnally J C. (1978). Psychometric theory. New York: McGraw Hill, 701.
[42] Owens, P. L. (2006). One more reason not to cut your training budget: The relationship between training and organizational outcomes. Public Personnel Management, 35(2), 163-171. [Cross Ref]
[43] Arthur, J. B. (1994). Effects of human resource systems on manufacturing performance and turnover. The Academy of Manufacturing Performance, 37(3), 670-687. [Cross Ref]
[44] Martin, C.L. Bennett, N. (1996). The role of justice judgments in explaining the relationship between job satisfaction and organizational commitment. Group and Organization Management, 21(1), 84-104. [Cross Ref]
[45] Sepehri, M., Batman, O., Kıngır, S., Arpaci, Ö. (2014). A survey review in conflict management strategies: The case study for selected hotels in Turkey. Journal of Management and Marketing Research, 16, 1-10.
[46] Myers, M.B., Griffeth, D.A., Daugherty, P.J. Lusch, R.F. (2004). Maximizing the human capital equation in logistics: education, experience, and skills. Journal of Business Logistics, 25, 211-232.
Serena Aktar (2021), Factors Swaying Inspiration of Employees Performance in the Insurance Companies of Bangladesh: A Comparative Analysis Between Demographic Forces and Components of Organizational Commitment. IJBMR 9(3), 293-301. DOI: 10.37391/IJBMR.090307.