Review Article |
Motivation and Performance: A Psychological Process
Author(s) : Prof. Shoeb Ahmad
Publisher : FOREX Publication
Published : 05 April 2021
e-ISSN : 2347-4696
Page(s) : 104-112
Abstract
The achievement of a workplace entirely depends on the skill of managers that how to offer a motivating environment to its employees. The performance of a workplace entirely depends upon employee motivation which is a crucial element in creating an amicable environment for producing optimal performance. Employee motivation is highly responsible in stimulating workplace harmony, commitment and overall employee performance at the workplace. It is decisive in relating to long term benefits for the organization. Motivated employees signify staff retention and loyalty towards the workplace which in turn foster growth & development of business. In the competitive business environment, the biggest challenge for managers is to retain the employees and keep them motivated to perform satisfactorily at the workplace. Equally, it is important that the manager must be aware of the behavioural instinct of employees and of the factors of what possibly motivate them. Individuals can be motivated due to various factors like: leadership, rewards, incentives, etc. and other organizational constituents in which they perform the duties. Keeping in mind these views, the study primarily focuses upon the effects of motivational factors on employees’ performance. Subsequently, the study highlights the connection among employee motivation along with performance.
Keywords: Motivation
, Organizations
, Performance
, Rewards
, Theory X
, Theory Y
, Psychology
Prof. Shoeb Ahmad , Department of Managerial and Financial Sciences, Al Zahra College for Women, Muscat, Oman ; Email: shoebahmad09@gmail.com
[1] Egan, J. (1998) Rethinking construction. Department of the environment, transport and the regions.
[2] Elvina, S., and Chao, Z. L. (2019) A Study on the relationship between employee motivation and work performance. IOSR Journal of Business and Management, 21(3): 59-68.
[3] Duica, A. (2008) Management. Editura Bibliotheca, Targoviste.
[4] Mullins, L. J. (2005) Management and Organizational Behaviour (7th Ed.). UK: Prentice Hall. 88(431): 1052-1058.
[5] Mohsan, F., Nawaz, M. M., Khan, M., Shaukat, Z., and Aslam, N. (2004) Are employee motivation, commitment and job involvement inter-related: evidence from banking sector of Pakistan. International Journal of Business and Social Science, 2(17): 226-233.
[6] Page, L. (2008) Do not show me the money? The Growing popularity of nonmonetary incentives in the workplace. American Journal of Economics, 93-96.
[7] Shah, K. and Shah,P. J. (2010) Motivation.
[8] Stone, D. L. (2010) Creating knowledge that makes important contributions to society. Journal of Managerial Psychology, 25: 192-200.
[9] Robbins, S. P., and Judge, T. A. (2008) Organizational Behavior 13th edition. UK: Prentice Hall.
[10] Omollo, A. P. (2015) Effect of motivation on employee performance of commercial banksin Kenya: A case study of Kenya Commercial Bank in Migori County. International Journal of Human Resource Studies, 5(2): 87-103.
[11] Andersen. J. A. (2018) Managers’ Motivation Profiles: Measurement and Application. Sage Open, 8(2): 1-9.
[12] Cartwright, J. (1999) Cultural Transformation, Financial Times. UK: Prentice Hall.
[13] Dobre, O. (2013) Employee motivation and organizational performance. Review of Applied Socio- Economic Research, 5(1): 53-60.
[14] George, L., and Sabapathy, T. (2011) Work Motivation of Teachers: Relationship with Organizational Commitment. Canadian Social Science, 7(1): 90-99.
[15] Tella, A., Ayeni, C. O., and Papoola, S. O. (2007) Work Motivation, Job Satisfaction, and Organizational Commitment of Library Personnel in Academic and Research Libraries in Oyo State, Nigeria. Library Philosophy and Practice, 9(2): 1-17.
[16] Nduro, M. (2012) The Effect of Motivation on the Performance of Employees at GT Bank Ghana.
[17] McCormick and Tifflin, J. (1979) Industrial Psychology. New York: George Allen and Unwin.
[18] McCullagh, P. (2005) Sport and exercise psychology lecture. Cal State University, East Bay.
[19] Amabile, T. M. (1993) Motivational Synergy: Toward New Conceptualizations of Intrinsic and Extrinsic motivation in the workplace. Human Resource Management Review, 3(3): 185-201.
[20] Wright, B. E. (2007) Public Service and Motivation: Does mission Matter? Public Administration Review, 67(1): 54-64.
[21] Hackman, J. R. and Oldham, G.R. (1980) Work Redesign. Readings, MA: Addison-Wesley.
[22] Ryan, R. M. and Deci, E. L. (2000) Intrinsic and Extrinsic motivations: Classic definitions and new directions. Contemporary Educational Psychology, 25: 54-67.
[23] Thomas, K. B., and Velthouse, B. A. (1990) Cognition Elements of Empowerment: An ‘Interpretive’ Model of Intrinsic Task Motivation. Academy of Management Review, 15: 666-681.
[24] Skinner, B. F. (1953) Science and human behaviour. New York: Free Press.
[25] Maslow, A. H. (1954) Motivation and personality. New York: Harpers & Brothers.
[26] Herzberg, F., Mausner, B., & Snyderman, B. B. (1959) The Motivation to work. New York: John Wiley & Sons.
[27] Vroom, V. H. (1964) Work and Motivation. New York: Wiley.
[28] Adams, J. S. (1965) Injustice in Social Exchange. In: Berkowitz, L. (Ed.). Advances in experimental Psychology. New York, US: Academic Press.
[29] Aldag, R. J. and Kuzuhara, L. W. (2002) Organizational Behavior and Management: An Integrated skills Approach. South Western: Thompson Learning.
[30] Hersey, P., Blanchard, K.H., and Johnson, D.E. (2001) Management of organizational behavior. Leading human resources (8th Ed.). Upper Saddle River: Prentice Hall.
[31] Tietjen, M. A., and Myers, R. M. (1998) Motivation and job satisfaction. Management Decision, 36(4): 226-231.
[32] Allen, R.S., and Helms, M.M. (2006) Linking strategic practices and organizational performance to Porter’s generic strategies. Business Process Management Journal, 12(4): 433-454.
[33] Sohail, M.S., and Al-Ghamdi, S. M. (2012) The Relationship Between Strategy, Reward and Organizational Performance: An Empirical Investigation. Middle-East Journal of Scientific Research, 11(10): 1463-1471.
[34] Koech, P. M. and Namusonge, G. S. (2012) The Effect of Leadership styles on organizational performance at State Corporations in Kenya. International Journal of Busienss and Commerce, 2(1): 1-12.
[35] Chien-Chung, L. (2003) Explorations in achievement motivation, presented at Annual Meeting of the American Psychological Association. Washington, DC, US.
[36] Lindner, J. R. (1998) Understanding Employee Motivation. Journal of Extension, 36(3): 1-8.
[37] Wilson, T. B. (2003) Innovative Reward Systems for the changing workplace. US: McGraw Hill, Inc.
[38] Falk, A. (2014) Fairness and Motivation. IZA World of labour.
[39] Al-Madi, F. N., Assal, H., Sharafat, F., and Zeglat, D. (2017) The Impact of Employee Motivation on Organizational Commitment. European Journal of Business and Management, 9(15): 134-145.
[40] Choudhary, S. (2016) Job enrichment: A tool for employee motivation. International Journal of Applied Research, 2(5): 1020-1024.
[41] Ahmad, S. (2014) Team in Its Contexts, Nature, Structure and Effectiveness. Middle East Journal of Management, 1(3): 213-223.
[42] Ahmad, A. R., Idris, M. T. M., and Hashim, M. H. (2013) A Study of Flexible Working Hours and Motivation. Asian Social Science, 9(3): 208-215.
[43] Uma, M. H. (2015) Employee Participation: A Tool of Motivation and High Productivity. Pacific Business View International, 8(3): 99-102.
[44] Sun, H., KeeHui, I., Tam, A., and Frick, J. (2000) Employee involvement and quality management. The TQM Magazine, 12(5): 350-354.
[45] Kaplan, R.S. and Norton, D.P. (1996) The Balanced Scorecard: Translating Strategy into Action. Boston, US: Harvard Business School Press.
[46] Koberg, C.S., Boss, R.W., Senjem, J.C., and Goodman, E.A. (1999) Antecedents and outcomes of empowerment. Group and Organization Management, 24(1): 71-91.
[47] Bishop, J. (1987) Recognition and rewards of Employee Performance. Journal of labour Economics. 5(4): 36-56.
[48] Azar, M. and Shafighi, A. (2013) The effect of Work Motivation on Employees’ Job Perfromance. International Journal of Academic Research in Business and Social Sciences, 3(9): 432-445.
[49] Joseph, O. B. (2015) The effect of employees’ motivation on organizational performance. Journal of Public Administration and Policy Research, 7(4): 62-75.
[50] Paul, E. (2017) 10 ways to improve Employee Motivation.
[51] Boundless Management. (2017) Employee Needs and Motivation.
[52] Mullins, L.J. (2010) Management and Organisational Behaviour (10th Ed.). Harlow, FT: Prentice Hall.
[53] Rida, N., & Siddiqui, D. A. (2019) Impact of Motivation on Employees Performance in Pakistan. Business Management and Strategy, 10(1): 1-22.
[54] Porter, L.W., and Lawler, E.E. (1968) Managerial Attitudes and Performance. Illinois: Irwin-Dorsey.
[55] Matthew, J., Grawhich, and Barber, L. K. (2009) Are you Focusing both Employees and Organizational Outcomes? Organizational Health Initiative at Saint Louis University, 1-5.
Prof. Shoeb Ahmad (2021), Motivation and Performance: A Psychological Process. IJBMR 9(2), 104-112. DOI: 10.37391/IJBMR.090201.